Privacy Policy
Who We Are
Privacy Policy
CoralPlum values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. Please read it carefully before using our website or purchasing products.
Information We Collect
We collect only the minimal information necessary to process orders and support requests. This includes your name, email address, order details, and any information you provide via our contact email. We do not collect or store payment information; all payment processing is handled securely by our third-party checkout provider, Lemon Squeezy.
Payments & Checkout
All payments for CoralPlum products are securely processed through Lemon Squeezy. Lemon Squeezy may collect billing information, payment details, and IP addresses according to their own privacy policy (Lemon Squeezy Privacy Policy). CoralPlum does not have access to your payment information, and we are not responsible for payment processing issues, download errors, or delivery delays that occur on Lemon Squeezy.
Cookies & Analytics
We may use cookies and analytics tools, such as Google Analytics or similar services, to improve website performance and understand visitor behavior. These tools collect anonymous information, including page views, device type, browser type, and general geographic region. You can disable cookies in your browser at any time; however, some website functionality may be affected. Third-party analytics providers may have their own privacy policies.
How We Use Your Information
The information we collect is used solely to:
- Deliver your digital products
- Send order confirmations and important updates
- Respond to support requests
- Improve website functionality and user experience
We do not sell or share your personal information with third parties, except as required to process payments or provide website functionality.
Product Origin & AI Content
Some products offered on CoralPlum are generated using AI tools, while others may be created manually by the site owner. Each product page clearly indicates whether a product is AI-generated or handmade. Your information may also be used to understand usage patterns, improve AI-generated product descriptions, or enhance website performance, always in an anonymous and aggregated manner.
Data Retention
Order information may be retained for accounting, legal, and business purposes. Support emails may be stored temporarily to resolve issues. We do not knowingly collect data from individuals under the age of 18.
Your Rights
You may request access to any personal information that you have provided to us directly, such as your name, email address, and order information submitted through Lemon Squeezy or via contact emails. You may also request correction or deletion of this information where legally allowed. To make these requests, please contact us at hello@coralplum.com.
Security
We use secure hosting and industry-standard measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute protection.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the website constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or your personal information, please contact us at: hello@coralplum.com